Flexible working needs top-down change

For any good manager, it will be obvious why adopting surveillance software to track an employee’s ‘productivity’ when they’re working remotely is a bad idea. Whilst it clearly highlights a wider issue of trust and empathy, it also points to a bigger problem with the traditional business model, and why some have felt the need to resort to this. Surveillance software that measures key strokes or time in front of a webcam is clearly [...]